Privacy Policy
Your privacy matters to us at Api-Task
Last updated: January 15, 2025
Information We Collect
When you engage with Api-Task's financial education services, we collect information that helps us provide personalised learning experiences and support your economic planning journey. We're transparent about what we collect and why.
Personal Information
- Name, email address, and contact details when you register for programs
- Professional background and financial education goals
- Learning preferences and course progress data
- Payment information for educational services (processed securely)
- Communication history and support interactions
Technical Information
Our website collects standard technical data including IP addresses, browser types, and usage patterns. This helps us optimise your learning experience and maintain platform security across all devices and locations.
How We Use Your Information
Your information serves specific purposes related to delivering quality financial education. We don't sell personal data or use it for unrelated marketing activities.
| Purpose | Information Used | Legal Basis |
|---|---|---|
| Course delivery and progress tracking | Registration details, learning preferences | Contract performance |
| Personalised learning recommendations | Course history, stated goals | Legitimate interest |
| Platform security and fraud prevention | Technical data, usage patterns | Legitimate interest |
| Customer support and communication | Contact details, inquiry history | Contract performance |
Data Storage and Security
We implement industry-standard security measures to protect your information. Data is stored on secure servers within Australia, with encrypted transmission and access controls limiting who can view your personal details.
Security Measures Include:
- SSL encryption for all data transmission
- Regular security audits and vulnerability testing
- Multi-factor authentication for staff access
- Automated backup systems with encryption
- Incident response procedures for potential breaches
While we take security seriously, no online system is completely immune to risks. We promptly notify affected users and relevant authorities if any security incident occurs that might impact personal information.
Your Privacy Rights
Under Australian Privacy Principles and applicable laws, you have specific rights regarding your personal information. These rights are designed to give you control over how your data is handled.
Access Your Data
Request copies of personal information we hold about you, including course records and communication history.
Correct Information
Update or correct inaccurate personal details through your account settings or by contacting our support team.
Delete Information
Request deletion of your personal data, subject to legal retention requirements for educational records.
Limit Processing
Restrict how we use your information while maintaining essential service functionality and legal obligations.
To exercise these rights, contact us using the details below. We'll respond within 30 days and may require identity verification for security purposes. Some requests might be limited by legal requirements or legitimate business needs.
Third-Party Services and Sharing
We work with carefully selected service providers to deliver our educational platform. These partnerships are governed by strict data protection agreements that limit how third parties can access or use your information.
Service Providers Include:
- Payment processing companies for secure transaction handling
- Cloud hosting services for platform infrastructure
- Email service providers for course communications
- Analytics tools for improving user experience (with anonymised data)
- Customer support platforms for inquiry management
We don't share personal information with marketing companies, data brokers, or unrelated third parties. Any sharing is limited to what's necessary for service delivery and is covered by appropriate legal agreements.
Data Retention and Deletion
Information is retained only as long as necessary for legitimate business purposes or legal requirements. Different types of data have different retention periods based on their purpose and regulatory obligations.
Retention Periods:
Course records: Maintained for 7 years to support
ongoing learning and credential verification.
Payment data: Kept for 7 years to comply with
Australian taxation requirements.
Marketing communications: Deleted upon unsubscribe
or after 3 years of inactivity.
Technical logs: Automatically purged after 12
months unless needed for security investigation.
When data reaches its retention limit or you request deletion, we securely remove information from active systems and backups. Some anonymised data might be retained for statistical analysis that can't identify individuals.
International Data Transfers
Your personal information is primarily stored and processed within Australia. However, some of our carefully vetted service providers operate internationally, which may involve transferring data outside Australia under appropriate safeguards.
Any international transfers comply with Australian privacy laws and include contractual protections ensuring your information receives equivalent security standards regardless of location. We regularly review these arrangements to maintain appropriate protection levels.
Changes to This Policy
This privacy policy may be updated periodically to reflect changes in our services, legal requirements, or industry best practices. Significant changes will be communicated through email notifications and prominent website notices.
We encourage you to review this policy regularly, especially before providing new personal information or using new platform features. Continued use of our services after policy updates indicates acceptance of the revised terms.
Privacy Questions or Concerns?
Our team is available to discuss privacy matters, help with data requests, or clarify how we protect your information during your learning journey with Api-Task.